Welcome to St.Helens Council's Job Vacancies. Please follow the instructions on each individual form to complete your application. Completed forms will be submitted automatically to the appropriate team for processing and you will be notified should your application proceed to interview.
We are seeking an enthusiastic, conscientious and dedicated individual to join our busy Customer Finance team based in the Gamble Building. You will be required to deliver the highest standards of support to our service users.
The purpose of the role is to undertake financial assessments for service users in accordance with current legislation and departmental policies. You will be expected to liaise with service users, other organisations and professionals as required providing support with all aspects of the financial assessment.
Having excellent organisation and communication skills is an essential requirement for this post. You will be responsible for calculating care charges for service users and entering information onto the financial system, which must be done with accuracy and precision. Hence we are looking for someone with excellent computer and organisational skills.
Having knowledge of the relevant Care Act and benefit legislation and experience of calculating benefit entitlement is essential.
It is essential that you are able to cope with a demanding workload, work to tight deadlines, and be able to support other team members with the overall responsibilities of the team. You must be flexible in your approach to work in order to meet the needs of the service and have a desire to develop and learn further skills.
For an informal discussion please contact Tracey Waine on 01744 674416.
When requesting an application form please state your name, your address, the job you are interested in and the job reference number.
The Council's official job application form must be completed in all cases. CVs should not be submitted as a replacement.